TecMarket Works: Low-Income

Evaluation studies included in this category focus on low-income programs, products and services, or on methods for evaluating low-income programs. Topics in this category include program impact assessments, process evaluations, customer satisfaction studies, service demand analysis, educational program evaluation, market and market segmentation research, best practice studies and expanded benefit-cost assessment methods that include non-energy benefits and benefit calculation methods.

Publications:

Roth, Johna, Nick Hall, Kathy Schroder, Rick Morgan. “Assessing and Comparing the Energy Impacts of Three Weatherization Programs in Ohio and Kentucky”. in Proceedings of the 2005 International Energy Program Evaluation Conference, New York City, August 17, 2005.

Roth, Johna, Nick Hall. “Assessment of WHEAP and WAP Program Participation and the Effects on Wisconsin’s Low-income Population” TecMarket Works, 78 pages, June 2004.

Hall, Nick, Johna Roth. “An Evaluation of the Payment Plus Pilot Program: Results of a Process, Energy Consumption and Arrearage Effects Evaluation” TecMarket Works, 124 pages, April 2004.

Davis, Ron, Abbas Merchant, Jim Gunshenan, Carol Sabo, Nicholas P Hall, and Krista Grambrow, "Milwaukee Neighborhoods Save Energy and Win; A Study of a Community Based Program," Wisconsin Demand-Side Demonstrations, July 1995.

Hall, Nick, Jeff Riggert, and Tom Talerico. "Process Evaluation of Cinergy's Low-Income Weatherization Program." For Cinergy Service Inc, 75 pages, March 2000.

Hall, Nicholas P. and Jeff A. Riggert, "A Process and Impact Evaluation of Cinergy's Problem Diagnostic Service," TecMRKT Works, August 1999.

Hall, Nicholas P. and Jeff A. Riggert, "A Process Evaluation of Cinergy's PIPP Orientation and Education Service," TecMRKT Works, March 1999.

Hall, Nicholas P. and Jeff A. Riggert, "A Process Evaluation of Cinergy's Maintenance Service Test Program," TecMRKT Works, February 1999.

Hall, Nicholas P. and John H. Reed, "Process and Impact Evaluation of Missouri Gas Energy's Pilot Weatherization Program," TecMRKT Works, March 1998.

Hall, Nicholas P. and RLW Analytics, "Market Assessment of Detroit Edison's Low-Income Customer Segment," TecMRKT Works and RLW Analytics, Inc, February 1998.

Hall, Nicholas P., "Process Evaluation of Detroit Edison's 1995 Residential Low-Income Energy Management Program," TecMRKT Works, December 1997.

Hall, Nicholas P. and Leslie Carlson, "The Working Poor: The Forgotten Market Segment," Proceedings of the 1997 International Program Evaluation Conference, Chicago, IL, August 1997.

Hall, Nicholas P., John Jeppesen, Art Thayer, "One-Stop-Shopping: An Impact and Process Evaluation of a Whole-House Approach To Weatherizing Low-Income Homes In Michigan," Proceedings of the 1995 International Energy Program Evaluation Conference, Chicago, IL, August 1995.

Hall, Nicholas P., "Process and Impact Evaluation of Energy Management/Energy Fitness Low-Income Programs," for Detroit Edison Company, 1994.

Hall, Nicholas P., John Jeppesen, Michael Ozog, "Holistic Weatherization Program Case-Study, Early Feedback Evaluation", evaluation report to Consumers Power Company, Jackson, MI, 1994.

Hall, Nicholas P. and Dr. John H. Reed, "Energy Savings from an Active Daylighting Retrofit and Impact on Building Practices," ACEEE Summer Study on Energy Efficiency in Buildings, Vol. 3.217, 1994.

Hall, Nicholas P., "Views and Opinions on Energy Program and Services: Results of Focus Group Interviews With Low-Income Hispanics, Blacks, and Senior Citizens," Proceedings of the 1989 Energy Program Evaluation Conference, Chicago, IL, 1989.

Hall, Nicholas P., "Series of Monthly Marketing News and Views in ENR Targets," Illinois Department of Energy and Natural Resources. Nicholas P Hall wrote, edited, and managed this periodical from September 1986 to January 1988.

Morgan, Rick, Van Needham, Kathy Ruthen, Nicholas P Hall, and Jeff Riggert, "An Innovative Approach to Low-Income Energy Education: Helping Customers Help Themselves Through Aggressive Energy Education," Proceedings of the 1999 International Energy Program Evaluation Conference, Denver, CO., Vol. 9, pg. 187, August 1999.

Riggert, Jeff and Nick Hall. "Low-Income Programs: The Best Practices, Products and Services." In Proceedings of the 2001 International Energy Program Evaluation Conference, Salt Lake City, UT., Vol. 10, August 2001.

Riggert, Jeff, Nick Hall and Curt Puckett. "Low-Income Energy Services National Best Practices Case Studies." Prepared for Excel Energy, 67 pages, September 2000.

Riggert, Jeff, Nick Hall, John Reed, and Andrew Oh. "Non-Energy Benefits of Weatherization and Low-Income Residential Programs: The 1999 Mega-Meta-Study," in Proceedings of ACEEE 2000 Summer Study on Efficiency in Buildings, Asilomar, CA. ACEEE, Washington, D. C., August 2000.

Riggert, Jeff, Andrew Oh, Nick Hall and John Reed. "An Evaluation of the Energy and Non-Energy Impacts of Vermont's Weatherization Assistance Program." Prepared for Vermont's Office of Economic Opportunity, 99 pages, November 1999.

Reed, Dr. John H, Nicholas P Hall, and Andrew Oh, "An Impact Evaluation of the Missouri Gas Energy Low-Income Weatherization Pilot Program," TecMRKT Works, May 1999.

Reed, Dr. John H., Nicholas P. Hall, Andrew Oh, Paul Hoover, and John Oh, "An Impact Evaluation of Vermont's Weatherization Assistance Program," TecMRKT Works, December 1997.

TecMRKT Works, SERA Inc. and Megdal & Associates. "Low-Income Public Purpose Test (LIPPT): Final Report updated for LIPPT Model v. 2.0." Prepared for California's RRM's Cost Effectiveness Committee, PG&E, SCE, SoCalGas, and SDG&E, 226 pages, May 2001. 1.4MB doc download

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Market Analysis

Customer Needs and Satisfaction

Performance Measurement and Management

Innovative Research Designs, Methods and Analysis

Product Development and Evaluation

Data Collection and Analysis